Buoy’s AI relies on information from thousands of clinical papers, all of which have been carefully reviewed and mapped to create a sophisticated network that powers the AI’s understanding. Right now, Buoy is equipped to ask over 5,000 unique questions. 

As millions of users search their symptoms on Buoy on a regular basis, the AI learns from the information exchanged during these interactions and is able to build a better understanding of how to respond in the future.

When you’re signed into Buoy as a member and interacting with the AI, it is able to better understand your own healthcare journey and provide a more personalized experience because of it. While the Buoy AI is still in the process of learning about health benefits and insurance, the ultimate goal is to help you find the best care options within your network.

Curious to learn more about Buoy's AI?

If you need further assistance, chat with one of our crew members by clicking the icon in the lower-right of your screen. We currently offer live support from 7a - 5p ET, but feel free to drop us a message any time, and we’ll reply as soon as we can!


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