Buoy’s medical team reviews and updates the Back With Care™ experience on an ongoing basis to reflect the most current published data, as well as the evolving guidance from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), state-level departments of public health, and medical professional societies. User data and feedback is also reviewed regularly to be sure that Back With Care™ is serving everyone's unique needs.

The medical team also incorporates guidance and feedback from both the Buoy Medical Advisory Board and the more recently formed COVID-19 Expert Panel. Both groups are made up of scientists and physicians at the forefront of health innovation, and their combined expertise helps ensure that the Back With Care™ experience is as accurate as possible.

If you need further assistance, chat with one of our crew members by clicking the icon in the lower-right of your screen. We currently offer live support from 7a - 5p ET, but feel free to drop us a message any time, and we’ll reply as soon as we can!

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