Back With Care™ is available on any internet-connected device via a web browser. There is no app to download, but we do offer a “Progressive Web App” (PWA) experience that feels like an app experience. You can bookmark Back With Care™ to your home screen on your smartphone or laptop for easy access.

On Apple devices:

  1. In a Safari browser, open the link for your Back With Care experience provided by your employer.
  2. After 30 seconds, an app installation prompt will appear
  3. Follow the instructions on the prompt to save Buoy Back With Care™ as an app to your home screen
  4. If prompt does not appear, tap the “Share" icon at the bottom of the browser screen
  5. Scroll down and select “Add to Home Screen”

On Android devices:

  1. In Chrome or the Samsung browser, open the link for your Back With Care experience provided by your employer.
  2. Select the three horizontal dots to the right of the chrome navigation bar to open the browser's menu
  3. Select "Add to home screen"
  4. When a new window appears, select "Add" and then "Add Automatically"
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