Back With Care™ is available on any internet-connected device via a web browser. There is no app to download, but we do offer a “Progressive Web App” (PWA) experience that feels like an app experience. You can bookmark Back With Care™ to your home screen on your smartphone or laptop for easy access.
On Apple devices:
- In a Safari browser, open the link for your Back With Care experience provided by your employer.
- After 30 seconds, an app installation prompt will appear
- Follow the instructions on the prompt to save Buoy Back With Care™ as an app to your home screen
- If prompt does not appear, tap the “Share" icon at the bottom of the browser screen
- Scroll down and select “Add to Home Screen”
On Android devices:
- In Chrome or the Samsung browser, open the link for your Back With Care experience provided by your employer.
- Select the three horizontal dots to the right of the chrome navigation bar to open the browser's menu
- Select "Add to home screen"
- When a new window appears, select "Add" and then "Add Automatically"