Back With Care™ is available on any internet-connected device via a web browser. There is no app to download, but we do offer a “Progressive Web App” (PWA) that mimics an app experience and allows you to save Buoy to your phone's home screen for easy access.
Apple Devices (iPhone or iPad):
- In the Safari browser, access the custom URL for your Back With Care experience (provided by your employer)
- Tap the "Share" icon in the center of the bottom navigation bar (see the first screen in the visual below).
- Tap "Add to Home Screen"
- Tap the "Add" button in the upper-right corner of the screen, to complete the process
- You'll then see a "Buoy" tile appear on your device's home screen!
- In either the Chrome or Samsung browser, open the link for your Back With Care experience provided by your employer.
- Select the three horizontal dots to the right of the chrome navigation bar to open the browser's menu
- Select "Add to home screen"
- When a new window appears, select "Add" and then "Add Automatically"