If you're unable to log in, consider the following:

  1. Before you can use Back With Care™, you need to create an account. You can do this by selecting the Sign up link at the bottom of the login screen. Employers do not create accounts for employees – this is a step the employee must take for themselves. (Note: Your Back With Care™ password doesn't have to be the same password you use for other employee accounts.)
  2. If you're sure you've already created a Back With Care™ account, then click the Forgot password? link below the email and password fields. You'll then receive an email from an account ending in @buoyhealth.com with "Reset your password" as the subject line. If the email isn't appearing, check your junk or spam folders.

If this wasn’t what you were looking for, chat with one of our crew members by clicking the icon in the lower-right of your screen. We currently offer live support from 7a - 5p ET, but feel free to drop us a message any time, and we’ll reply as soon as we can!

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