Back With Care™ is a virtual assessment tool that allows employers or organizations to screen their employees for COVID-19 exposure before returning to in-person work. If you are an employee or member of an organization that is using Buoy's Back With Care™ assessment you are in the right place!
To login or sign up, you will need to use the individualized URL or QR code that was supplied by your employer. To locate these, check the email that was sent inviting you to use Back With Care™. When you pull up the Back With Care™ website that is connected to your organization, you will see both your organization’s logo and Buoy’s logo in the upper left hand corner.
If you are unable to find the individualized URL associated with your company, no problem! Simply reach out to our support team through the chat box located in the lower right hand corner of this page, we will get you the correct link in no time!
Now that you are in the right place, if you're still unable to log in, consider the following:
Before you can use Back With Care™, you need to create an account. This can be done by selecting the Sign up link right side of the login screen.
For a detailed step by step on creating an account try this: How do I sign up for, or create a Back With Care™ account?
Note: Employers do not create accounts for employees – this is a step the employee must take for themselves.
If you have already created an account and need to reset your password, click on Forgot Password. You will then receive an email from firstname.lastname@example.org with instructions to reset your password. If the email isn't appearing, check your junk or spam folders.
If you are still having trouble logging in, reach out to our support team by clicking the icon in the lower-right of your screen. We currently offer live support from 7a - 5p ET, but feel free to drop us a message any time, and we’ll reply as soon as we can!