Back With Care™

Everything you need to know about our digital self-screening tool

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21 articles in this collection
Written by Annie Thayer, Nell Dickey, and Joe Briggs

Getting Started

How do I use Back With Care™ ?

Written by Nell Dickey
Updated over a week ago

How do I access Back With Care™ on my mobile device?

Written by Nell Dickey
Updated over a week ago

How do I sign up for, or create a Back With Care™ account?

Written by Nell Dickey
Updated over a week ago

When should I use Back With Care™?

Written by Nell Dickey
Updated over a week ago

How long does it take to use Back With Care™ ?

Written by Nell Dickey
Updated over a week ago

What email address should I use to set up my Back With Care™ account?

Written by Nell Dickey
Updated this week

What are the password requirements?

Written by Nell Dickey
Updated over a week ago

General

Can I update my work location after I sign up?

Written by Joe Briggs
Updated over a week ago

How should I submit my Back With Care™ assessment results?

Written by Annie Thayer
Updated over a week ago

What if I disagree with Buoy’s Back With Care™ recommendation?

Written by Nell Dickey
Updated over a week ago

How long can I access my assessment result in Back with Care? Do I need to screenshot my assessment result?

Written by Nell Dickey
Updated over a week ago

What if I have concerns about returning to work?

Written by Nell Dickey
Updated over a week ago

How is Back With Care™ kept up to date on the latest information about COVID-19?

Written by Nell Dickey
Updated over a week ago

How much does Back With Care™ cost?

Written by Nell Dickey
Updated over a week ago

Privacy and Security

How does Buoy keep my health information secure?

Written by Nell Dickey
Updated over a week ago

What does Buoy do with the information that I submit while using Back With Care™?

Written by Nell Dickey
Updated over a week ago

Will the health information I submit while using Back With Care™ be shared with my employer?

Written by Nell Dickey
Updated over a week ago

Troubleshooting: Profiles, Log ins, and Passwords

I signed up with the wrong email address... now what?

Written by Nell Dickey
Updated over a week ago

I’m getting a message saying my account is locked. What should I do?

Written by Nell Dickey
Updated over a week ago

I’m unable to log in. What should I do?

Written by Nell Dickey
Updated over a week ago

How do I reset my Back With Care™ password?

Written by Nell Dickey
Updated over a week ago